Updated March 2026

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By opting in to receive SMS (text messages) from NewSelf (“NewSelf,” “we,” “our,” or “us”), you agree to the following Terms & Conditions. These terms apply to all SMS communications sent by or on behalf of NewSelf.

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1. Program Description

NewSelf offers SMS messaging to provide customers with important updates, including but not limited to:

Appointment reminders

Medical intake form reminders

Prescription and order updates

Care coordination messages

Promotional offers and discounts

Customer support communications

Message frequency may vary depending on your interaction with our services.

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2. User Opt-In

By providing your mobile phone number and opting in, you:

Consent to receive recurring SMS messages from NewSelf

Confirm that you are the authorized user of the mobile number provided

Agree that consent is not a condition of purchase

Opt-in may occur via:

Website forms (e.g., newself.com)

Checkout or intake forms

Customer support interactions

Verbal or written consent

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3. Message Frequency

Message frequency varies. You may receive multiple messages per week depending on your activity, account status, and engagement with our services.

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4. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. NewSelf is not responsible for any charges incurred from your carrier.

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5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send “STOP,” you will receive a confirmation message, and no further SMS messages will be sent unless you re-subscribe.

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6. Help Instructions

For assistance, reply:

HELP

Or contact us at:

Email: support@newself.com

Website: https://newself.com

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7. Supported Carriers

SMS services are supported by most major U.S. carriers, including but not limited to:

AT&T, Verizon, T-Mobile, Sprint, and others.

NewSelf is not liable for delays or undelivered messages.

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8. Privacy

Your privacy is important to us. Information collected through SMS communications is subject to our Privacy Policy.

We do not sell or share your phone number with third parties for their marketing purposes without your explicit consent.

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9. Data Security

We implement reasonable safeguards to protect your personal information. However, SMS is not a fully secure communication channel, and sensitive information should not be shared via text.

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10. Eligibility

You must be at least 18 years old or have parental/guardian consent to participate in our SMS program.

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11. Changes to Terms

NewSelf reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

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12. Disclaimer of Liability

NewSelf is not responsible for:

Delayed or failed message delivery

Errors in message content

Any damages arising from use of the SMS service

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13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@newself.com

Website: https://newself.com

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14. Consent to Receive Automated Messages

You acknowledge that messages may be sent using an automatic telephone dialing system (ATDS) or other automated technology.

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15. HIPAA & Health-Related Messaging Disclaimer

SMS communications from NewSelf may include health-related information. By opting in, you acknowledge and accept the inherent risks of receiving such information via text message.

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Note: All information collected during the SMS opt-in process will not be sold, rented, or shared.

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